Media: Customer Service

As the Media sector is getting more and more competitive, high quality customer service with the focus on steadily building customer loyalty has become today's top priority.

Insync, with its acute domain understanding and experience, offers a result-oriented portfolio of customer service programmes to its client. These services supported by the skills of its expert service personnel and robust infrastructure, is a driving a force for any business. We are also committed to provide a strong support for the delivery of a differentiated customer experience that ensures a seamless integration of all contact points with customers.

Insync's customized range of offerings for the telecom and technology sector includes:

  • Customer service
  • Result-oriented service
  • Addressing customer queries
  • Processing disputers
  • Managing e-mails
  • Addressing customer complaints and resolving them

 

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