Customer Service

Customers today have the leverage to from a dizzying array of insurance products. They expect personalized and value-added services from their insurance providers. To meet up the customers' expectation, organizations in this sector need to be agile and responsive to customer needs and provide services of the highest order.

Insync's in-depth knowledge of the insurance sector along with its in-built expertise, well-trained personnel, and robust infrastructure has given it an edge over its competitors. It has in its kitty a comprehensive portfolio of customer service solutions that can easily be customized based on your requirements.

Partnership with Insync will enable the insurance companies to take advantage of its various services and deliver a differentiated customer experience. All contact points with the customers are seamlessly integrated, thus, giving them best of services tailored to meet their changing requirements.

Insync's specialized offerings portfolio includes:

  • Timely claim intimation
  • Efficient e-mail management
  • Expert handling of customer queries
  • Prompt and result-oriented customer service
  • Effectively addressed and resolved customer complaints

 

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