Customer Relationship Management

Insurance business scenario has become dynamic and highly competitive. Customers today have become very demanding in terms of expectations like individual attention, customization, responsiveness, and access. It is the efficient customer services that act as the driving force behind the growth of insurance companies. Increased customer expectations and lower exit barriers has increased customer attrition. In such a situation, the Insurance sector demands greater significance in Customer Relationship Management (CRM) than ever before.

Insync endows insurance companies a comprehensive portfolio of solutions and services to meet these challenges. We effectively offer the right product at the right time to end customers. Our integrated service capabilities include:

  • Cross and up-selling that provide market opportunities for the existing customers
  • Identifying and determining the right customers suitable for retention campaigns
  • Accurately segmenting customers to apply market strategies efficiently
  • Analyzing and conducting research to predict and determine customer preferences of insurance products
  • Driving an effective marketing campaign by combining analysis reports with campaign management functionality

 

Call Now
408-907-9111 x 202
e-Mail